Alive arrival policy
We do our absolute best to guarantee live arrival but things to happen occasionally.
Every order will be banded and sealed. If any shrimp arrive dead, please immediately take a picture of the bag. If the band is still intact we will send replacement shrimp out immediately. If there any issues with your order please don't hesitate to contact us first. Refund will be issued in the event of dead shrimp only. Some variety in color and size should be expected.